Category: Communication
Focus is on efficient and effective transfer of knowledge between individuals or groups.
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There are No Reliable Words
To write or even speak English is not a science but an art. There are no reliable words. Whoever writes English is involved in…
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The Business Analyst’s “Other Customer”
We know that the business stakeholders whose needs we elicit and capture as requirements are our customers. We know that the sponsor who foots…
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Tools: Risk Matrix
I really like a simple risk matrix as a visual aid, because it makes it much easier for me to explain of how severity…
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Be an Unselfish Business Analyst!
You may be a great facilitator, an excellent “elicitor” of requirements; your analytical skills may be second to none, but if you can’t package…
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Quoteworthy: Chinese Proverb – Involve me and I’ll understand
Tell me and I’ll forget; show me and I may remember; involve me and I’ll understand. – Chinese Proverb
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Business Analysts: What Do We Want to Create?
We help our organizations arrive at an agreement as to “what we want to create” within the parameters of the elicited needs and constraints.
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Leadership Through Communication
A great portion of our efforts to hone our craft revolve around becoming better communicators, or finding that set of symbols that is most…
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Give ’em Pictures!
One of the surest ways to ensure project success is to get “pictures” in front of the users/stakeholders as early in the process as…
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Communication: Are You the King, or a Guard?
In this scene from Monty Python and the Holy Grail, the king is giving the guards orders to keep an eye on his son,…
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Congratulations, You’re Ignorant!
The more we learn, the more we realize we don’t know.
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Your Name is Safe in My House
A friend of mine once told me of an uncle whose “byline” – for lack of a better term – was, “your name is…
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Google Wave for Business Analysis
The social web is abuzz with news on the upcoming Google offering, Google Wave.
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It's All About the Teams
As an industry have we been missing the mark by focusing so much on process and methodology at the expense of developing and empowering…
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IT’s Interest in Business/IT Alignment
Bob Lambert says IT should take the initiative in solving problems of business/IT misalignment, and thinks the requirements process can be an effective vehicle…