The Book, The Movie, and the Business Document
Communication using only words – whether verbal or written – leaves much to the imagination. Which is part of the appeal when it comes to reading for pleasure. Unlike a great book, most of us don’t read business documents such as a requirements specification for enjoyment. And unlike the book, there can be significant repercussions when one reader’s interpretation of the content varies widely from another’s. So, how can we improve the precision and clarity of documentation without getting too long?
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