Apparently, even back in Hippocrates’ day (approximately 450 BC), business professionals had a tendency to confuse their stakeholders with acronyms, jargon, and odd colloquialisms. In business communication, first and foremost in importance is achieving mutual understanding. Some may be able to follow jargon or sophisticated phraseology, but one stands a far better chance of ensuring understanding with clear, simple, common language. Some things never change!
About The Author
Jonathan Babcock is a management and IT consultant with expertise in business analysis, process optimization and solution delivery methodology. Practical Analyst is his outlet for sharing what he's learned, and for interacting with solution delivery professionals across the globe.
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