Tag: quality

The Business Analyst’s “Other Customer”

The Business Analyst’s “Other Customer”

| May 24, 2011 | 13 Comments

We know that the business stakeholders whose needs we elicit and capture as requirements are our customers. We know that the sponsor who foots the bill for our work is our customer. Often, product end-users are considered customers. We don’t typically think of designers, developers and QA analysts – our delivery team counterparts – as customers, but maybe we should.

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Bright Idea on Requirement Character Limits?

Bright Idea on Requirement Character Limits?

| June 3, 2009 | 9 Comments

Adam Feldman, blogging from Bright Green Projects’ “Bright Ideas” blog poses a fun and interesting question. Twitter limits entries to 140 characters. Should we do the same for requirements?

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Did I Really Write That?

Did I Really Write That?

| April 6, 2009 | 12 Comments

As I was scanning through some of my old documents, I found that I wasn’t that thrilled with a lot of my older work. Ever had that happen to you?

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Precision Tools: Requirement Structure

| December 26, 2007 | 3 Comments

I recently posted about the need for accuracy and precision in requirements. In that post, I mentioned that natural language requirements are probably the least precise format for expressing requirements. Many BA’s, myself included, write specs composed of natural language requirements and a few flow diagrams for clarification and context. So, given that natural language is not inherently precise, how do we at least make them as precise as possible?

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McDonald's Burgers and High-Quality Business Analysts

McDonald's Burgers and High-Quality Business Analysts

| June 18, 2007 | 6 Comments

What can business analysts learn about quality from McDonald’s?

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