Communication

Focus is on efficient and effective transfer of knowledge between individuals or groups.

Documentation is No Substitute for Interaction

I’ve long been of the opinion that involving as many stakeholders in the project as early as possible is a key to successful business analysis, and, more importantly, to successful projects, and have said as much in a few of my posts on this site.

Jim Highsmith, in the book Agile project management : creating innovative products, thinks that the reason projects tend to have so much documentation and so few results is that: