Hidden costs of the “quick and dirty” solution.
Communication
Preparing Questions for a Great Customer Interview
Good questions lead to good requirements.
Documentation is No Substitute for Interaction
I’ve long been of the opinion that involving as many stakeholders in the project as early as possible is a key to successful business analysis, and, more importantly, to successful projects, and have said as much in a few of my posts on this site.
Jim Highsmith, in the book Agile project management : creating innovative products, thinks that the reason projects tend to have so much documentation and so few results is that:
Business Analysts and the Abilene Paradox
You don’t agree at all with a decision, but you fear that you may be the only one – in disagreement. So…
You Know It’s Getting Deep When..
I really enjoyed Chris Woodill’s collection of “weasel words” that IT delivery folks will use to buy time, deflect responsibility, or describe a situation as much rosier than reality. Now, I’ve never met Chris, but having read through this list, I’d almost swear we must have worked on the same projects with some of the same people!
Weaknesses of E-mail Communication
E-mail is a great communication medium, but it is not without its weaknesses.
Advantages of E-mail Communication
Here are just a few benefits of communicating via the most popular application on the Internet.