Tag: improvement

The Business Analyst’s “Other Customer”

We know that the business stakeholders whose needs we elicit and capture as requirements are our customers. We know that the sponsor who foots the bill for our work is our customer. Often, product end-users are considered customers. We don’t typically think of designers, developers and QA analysts – our delivery team counterparts – as customers, but maybe we should.

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I'm with Einstein

What are some things we could improve by simplifying? How can we think differently and what can we do differently to get the desired results instead of the same old results?

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Dr. Pausch's "Last Lecture"

I just want to pass along a story I read in this morning’s WSJ that I think will appeal to this blog’s audience because a] it’s about one of our own; a “techie”, and b] it’s just a neat story....

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