We don’t deliver ‘IT’ solutions, we implement business solutions with business value to meet business goals.
“Your work is going to fill a large part of your life, and the only way to be truly satisfied is to do what you believe is great work. And the only way to do great work is to love what you do.”
– Steve Jobs (1955 – 2011)
Stanford Commencement Address, 2005
“If we perceive our role aright, we then see more clearly the proper criterion for success: a toolmaker succeeds as, and only as, the users of his tools succeed with his aid. However shining the blade, however jeweled the hilt, however perfect the heft, a sword is tested only by cutting.”
– Fred Brooks
This is a particularly interesting quote when we consider our deliverables as analysts as tools to be used by designers, developers and QA analysts. The measure for our success is, in truth, inseparable from the success of those that use our work to accomplish theirs.
Sure, there are lots of benchmarks and checklists for the forms and aesthetics of good requirements documentation, but what is the benefit of meeting those criteria if we don’t put our delivery team members in a position to succeed?
With that in mind, how successful a toolmaker are you? In what ways could you improve so as to help those who will use what you produce be more successful?
A friend of mine once told me of an uncle whose “byline” – for lack of a better term – was, “your name is safe in my house.” What he meant is that you wouldn’t have to worry about him or others in his company speaking ill of you. People took the uncle at his word, too, because he was never heard speaking poorly of others.