It’s not because they don’t want you to know, it’s because they do things automatically and don’t even think to tell you about it.
Occasionally, an analyst will encounter a stakeholder who wants to prescribe the detailed solution on day one. What then? Here are a couple techniques that have served me well over the years.
The model that really matters is the one that people have in their minds. All other models and documentation exist only to get the right model into the right mind at the right time.
– Paul Oldfield
There are a few essential questions we should always keep at top of mind during our discovery and solution definition efforts. I’d like to suggest an alternate way of phrasing them that may help you get more depth in the responses you receive and generate more meaningful discussion from your clients or stakeholders.
I’ve found in early discovery sessions with stakeholders – regardless of the organization, industry, personalities, problems or other nuances – we’re striving to accomplish essentially the same things. Further, for any situation, there are a few basic questions or cues […]