John Maynard Keynes said, “It is better to be roughly right than precisely wrong.” This is certainly true in the business of solution delivery.
Occasionally, an analyst will encounter a stakeholder who wants to prescribe the detailed solution on day one. What then? Here are a couple techniques that have served me well over the years.
There are a few essential questions we should always keep at top of mind during our discovery and solution definition efforts. I’d like to suggest an alternate way of phrasing them that may help you get more depth in the responses you receive and generate more meaningful discussion from your clients or stakeholders.